I am trying to get my French bank to update my address in my online profile.
I sent them a bill as proof of address:
They did make the change, in a manner of speaking:
As you can see, they left out the house number, street name and postcode. Plus a misspelling in the town name. Who cares whether I receive their letters or not? Serves me right for living abroad in the first place!
The French antipathy for anything English is not a myth… they can be seriously passive-aggressive about it too.
Incidentally, this is the same bank that did not allow me to make a deposit (not a withdrawal) from a random branch in Normandy a couple of years ago, because my branch is in Picardy. Apparently this bank, despite having a national presence, is run on a strictly regional basis.
I did tell the employee: “Are you aware this is the 21st century?” and got a superb Gallic shrug in return.
And people wonder why I would rather die than go back.
Update 22.02.2018: Since posting this, I have emailed them twice. No reply whatsoever. Stay classy, Caisse D’Epargne.