In the UK, customer service is… different

Class shaming on Virgin Trains

That’s one hell of a manager. I’ve always thought people in the service industry would find it so much easier to do their work if only the general public didn’t exist.

This story reminds me of the time I was told off by a Post Office employee for attempting to post a large parcel after 4.30pm (closing time is 5.30pm, I was there around 5). He explained that the van collects all parcels at 4.30pm and any parcel that arrives after this time is left lying on the office floor until the next day, which inconveniences the staff. His tone made it very clear that I was really making his day worse by adding to the pile, even though I had no way under the sun to know this kind of information. It’s not like there were posters on the wall or anything.

I was seriously taken aback by this unprovoked attack but, unlike the average Brit, did not actually apologise for being such a thoughtless paying customer. Even after 24 years in this country, I have my limits.

French Banks vs. The World

I am trying to get my French bank to update my address in my online profile.

I sent them a bill as proof of address:

(name, house number and street name obscured for privacy)

They did make the change, in a manner of speaking:

(name obscured for privacy)

As you can see, they left out the house number, street name and postcode. Plus a misspelling in the town name. Who cares whether I receive their letters or not? Serves me right for living abroad in the first place!

The French antipathy for anything English is not a myth… they can be seriously passive-aggressive about it too.

Incidentally, this is the same bank that did not allow me to make a deposit (not a withdrawal) from a random branch in Normandy a couple of years ago, because my branch is in Picardy. Apparently this bank, despite having a national presence, is run on a strictly regional basis.

I did tell the employee: “Are you aware this is the 21st century?” and got a superb Gallic shrug in return.

And people wonder why I would rather die than go back.

Update 22.02.2018: Since posting this, I have emailed them twice. No reply whatsoever. Stay classy, Caisse D’Epargne.

Do you hear the people sigh?

Today is the 155th anniversary of the publication of Les Misérables, my favourite French novel ever. Champagne!

Looks like ladettes are a thing in France too

Now, it’s nice of the Independent to write a little article about Victor Hugo but a bit of research and accuracy would have helped.

Born in 1802, three-years after Napoleon seized power, he was already famous as a poet, artist and novelist by the time he was 30 and he had had time to study law.

A fierce critic of Napoleon, Hugo fled France after the 1851 coup d’etat that brought Bonaparte to power.

Is it me or do they make it sound like it’s the same Napoléon seizing power twice within a fifty-year period? Is the Independent even aware there were two? (well, technically three).

The one in the second quote is of course Louis-Napoléon Bonaparte, Napoléon I’s nephew who became the second Emperor of the French. The first Napoléon was long dead by then.

They both liked their horsey rides though

After spells in Belgium and Jersey he settled in the smaller Channel Island of Guernsey, where the writer would live for the next 15 years.

It proved to be one of the most productive periods of his life, as Hugo penned his two most celebrated volumes of poetry and most of Les Miserables – which he began in the 1845 but did not complete until 1862.

It means arguably the most famous work of French literature was actually written in Britain.

Guernsey is not part of Britain, in fact it’s not even in the UK. It’s a Crown Dependency.

[Albanian accent] Good luck.[/Albanian accent]

I suppose I should count my blessings: at least the article doesn’t say Les Mis is set during the French Revolution (yes, I have read this. More than once).

Hermione is the new black

Here is the indeniable proof that all that guff about black Hermione in Harry Potter and the Cursed Child was in fact a large quantity of agenda-driven bullshit.

Reminder:

JKR2

A cast change has just been announced. Behold the new Hermione Granger, Rakie Ayola:

Back Row (left to right) James Howard (Draco Malfoy), Emma Lowndes (Ginny Potter), Jamie Glover (Harry Potter).
Front Row (left to right) Thomas Aldridge (Ron Weasley), Rakie Ayola (Hermione Granger), Helen Aluko (Rose Granger-Weasley), Theo Ancient (Albus Potter), Samuel Blenkin (Scorpius Malfoy). Photography by Manuel Harlan.

So, for the second year in a row, the best actress they could find just happens to be black (and her daughter must therefore be black as well). Meanwhile, the best actors for all the other parts just happen to be white – again. Do the production people actually take us for complete idiots?

I do wish Rowling had been honest about her intentions. If she had just said: “Look, I didn’t think about it at the time but I actually regret the lack of diversity in the Trio; it makes more sense to me that at least one of them isn’t white and Hermione is the perfect candidate. It brings balance to the Force to the story and quite frankly, anything that can empower black girls is a good thing”, I’m pretty sure the vast majority of fans would have accepted this and understood her reasoning. Instead she lied through her teeth because she couldn’t bring herself to own her decision.

I have a feeling this is the main reason for the backlash, not racism as she was so keen to proclaim; people know when they’re having the wool pulled over their eyes. Rowling was far, far too defensive about it even to fans who only wanted to calmly explain how they felt (see the tweet above). Her complete refusal to admit that this huge change after all these years (and all these films) suddenly turned everything upside-down and greatly affected how fans related to the character was incredibly off-putting.

I’m sure the official narrative for casting another black actress is “continuity”. Hahaha. Maybe Rachel Dolezal should have played Hermione in the films!

The age of (gas) enlightenment

Gaslighting has suddenly become the new buzzword and is the topic of a Guardian article. Gaslighting is a particularly insidious form of emotional abuse that typically expresses itself thus:

“I never said that!”
“That never happened!”
“You’re imagining it!”
“It’s all in your head!”
“You’re making things up!”
“You’re going crazy!”

You get the idea. The point is to make you doubt your own senses and question your grasp on reality. It can happen to anyone and can be inflicted by anyone, but of course the Guardian immediately makes the leap to men mind controlling women (or, you know, robots who look like women).

Westworld is excellent, by the way

The article, which does not miss the opportunity to shoehorn Donald Trump in (a prerequisite in every single one of their pieces these days),

For example, if you have to say “not all Mexicans are rapists”, you’ve already lost.

sadly neglects to mention one glaring example of real-life gaslighting a lot of the mainstream media are trying to push on the world: that child rapist Roman Polanski, who has been on the run from the American justice system for forty years, is a poor persecuted victim.

Note the carefully neutral tone of that article, by the same newspaper who could not condemn Trump more strongly for his pussy-grabbing comment and is happily reporting on women’s marches futilely opposing his presidency.

Polanski is suddenly back in the public eye as the President of the upcoming Césars film awards ceremony in France, which means every friend, ally and defender he has among the French Establishment (and that’s pretty much all of them) is out there spouting the official narrative.

The philosopher Alain Finkelkraut is steaming: “She was not a child! She was a teenager who posed naked for Vogue Homme!”

The director Costa-Gavras said last September: “This is no rape, did you see the pictures? She looked 25”.

This video shows what Samantha Geimer, the victim, looked like at the time of he rape. Clue: not 25.

Polanski was also 43 at the time. To a teenager, that’s like being 100 and about as sexually interesting as a piano. Also, who was the responsible adult here?

The infamous photo shoot – three words: dirty old man

She was also plied with alcohol and drugs before being raped and sodomised (see link under picture). I’m not sure why that’s OK, according to Polanski’s little mates, as long as the girl looks old enough. I can’t help but think any man who thinks Polanski did nothing wrong is just a little bit envious that he wasn’t so lucky.

Speaking of lucky, no rapist rapes just once, especially when his highly organised method (bringing booze and drugs to a photo shoot where he was alone with a 13-year-old model) tends to indicate that this was probably not his first attempt. What else has rich, famous and powerful Polanski got away with in his life? I shudder to think.

L’Express, a respectable (or so I thought) French magazine, even says, in an article written by its male deputy editor: “Feminists against Polanski, you are fighting the wrong battle”.

Gaslighting and mansplaining! Lucky us!

Then we have the “Leave him alone, it happened years ago!” brigade. OK then, could we also stop jailing for war crimes men in their nineties who worked in concentration camps but never killed anyone?

No? What do you mean, “that’s different”?

I left the best for last: Meryl Streep the Trump-slayer, who it turns out is also a proud Polanski supporter. But of course.

Everyone in the film industry knows which way their bread is buttered and whose arse to lick, and their shameless display of solidarity shows it all too clearly.

And don’t even get me started on the untouchable (in more ways than one) Woody Allen…

Good old Pottermore

So I took the Patronus test and it confirmed that I am indeed supremely cool:

patronus

Unlike a certain person who shall remain nameless and got… a rat. Hi, Wormtail!

Speaking of which, I recently saw Harry Potter and the Cursed Child. It was pretty spectacular.

Fans outside the theatre
Fans outside the theatre

Attention to detail
Attention to detail

Before Part 1
Before Part 1

End of Part 1
End of Part 1

Before Part 2
Before Part 2
End of Part 2
End of Part 2

Shop inside the theatre
Shop inside the theatre

It's all over
It’s all over

I will of course keep the secrets
secrets
but suffice to say that Scorpius Malfoy is my new hero. What is it about these Malfoys that they can steal a scene story so easily?

In fact, I think Rowling should consider rewriting the whole series from Draco’s POV:

Draco Malfoy and the Boy Who Lived
Draco Malfoy and the Heir of Slytherin
Draco Malfoy and the Homicidal Hippogriff
Draco Malfoy and the Embarrassing Ferret Moment That His Father Will Hear About
Draco Malfoy and the Inquisitorial Squad
Draco Malfoy and Being The Chosen One For Once
Draco Malfoy and Mummy’s Apron Strings (spoiler: they don’t get cut)

There, isn’t that better?

Malfoy Approval Rating: 100%
Malfoy Approval Rating: 100%

Row-Row’s at it again…

She’s now insulting her fans! There will be spitting next.

“While the vast majority of people responded positively to the casting decision, Rowling said: “I had a bunch of racists telling me that because Hermione ‘turned white’ – that is, lost colour from her face after a shock – that she must be a white woman, which I have a great deal of difficulty with.”

Yup, black people turn white all the time, after all. Just look at Michael Jackson.

And this is the same woman who, just the other day, was saying this:

JKR1

Having decided that anyone who even questions this is a racist obviously gives her carte blanche to be rude to people:

JKR2

Seriously now. If the best actor auditioning for Harry Potter had turned out to be black or Asian, would they have hired him? Would they?

Not in a million years. But hey, the sidekick is fair game.

I wonder whether she suddenly realised that pretty much everyone who matters in the HP books is white… Harry, Hermione (yes), The Weasleys, Dumbledore, McGonagall, Hagrid, Snape, the Malfoys, Mad-Eye Moody, Sirius Black, Voldemort, Wormtail, Remus Lupin, Tonks, Neville Longbottom, Luna Lovegood… even the Dursleys (but their characters wouldn’t make sense otherwise).

The non-white people only have bit parts. Funny that.

Early illustration of a scene in Philosopher’s Stone done by Rowling herself and published on her website in 2004 :

hp_drawing

Notice how ‘Gary’ (who will become Dean Thomas) is clearly drawn as a black boy and Hermione looks perfectly Caucasian? The woman is in denial.